FAQs

WETT is the acronym for wood energy technology transfer. It is the standard to which individuals are trained to conduct inspections, to provide sweeping services, to conducting sales and various technical aspects of wood burning systems and their ancillary equipment. A WETT report on a particular heating system is what most insurance companies request. The report identifies compliance or deficiencies with a particular heating system with regards to their manufacturer’s instructions and / or the CAN/CSA B365 Code.

No. There are many factors that go into choosing a specific heating system. There are a number of different makes and models of wood and pellet stoves (and venting systems) on the market. All have varying prices, sizes, options and aesthetics. This is why the consultation process is so important. Budget, location, number of floors, ft2 of home and wood supply are just a few things that should be discussed before making the final decision. By the way, we will install any heating system purchased at any retail location (we will even pick it up and deliver!!)

Occasionally I do come across used equipment that can still be used. Call to inquire. Some of the more common items include wood burning inserts, SS liners, pellet stove venting and free standing wood stoves.

Outside of the obvious (thickness) and ease of installation and weight , any chimney system rated by a recognized listing agency (ULC, WH, cOTL, CSA to name a few) that conforms to current temperature ratings is suitable for installation. Older 1″ chimney systems have lower temperature ratings thus making them ” non conforming .” Pricing is another factor. Call to discuss our prices on 1″ chimney systems !

This is entirely dependent on your insurance company and their policy. Insurance companies do not regulate the installation or maintenance of wood burning systems. The Ontario Fire Code identifies the regulatory requirements for these systems. Having said that, your insurance company may not underwrite non listed appliances even though they do indeed meet the CAN/CSA B365 Installation Code. Ask your broker for details.

Yes! But normally it does require a number of factors to consider. Sauna stove installations fall under the same regulatory code as all other wood burning systems. Most sauna rooms are quite small and are made out of combustible materials. This necessitates the need for adequate shielding and minimizing the stove size if possible. (There are a few manufactured stoves on the market that I would recommend!) A detailed site inspection would be required to ascertain IF it is even possible to attempt a compliant installation.

Any inspection report is typically good for the time / date of inspection only. Once the inspector leaves, the homeowner can make changes or alterations without anyone knowing. With regards to insurance companies, my experience is that they typically request a re-inspection after 1 year. This is not written in stone and if you want a direct answer, please contact your insurer.

This is a common question that I believe is most often answered incorrectly. Simply put, creosote is an accumulation of unburned carbon (black in colour.) It is only formed when you combine low temperatures with wet wood. There is not enough heat to ignite the wet carbon so it travels up the flue pipe and chimney where it cools and attaches itself to the interior walls of the venting system. Older stoves, new secondary burn or catalytic stoves do not work well with wet wood. If you do not want creosote (or problems that come from it) then burn properly seasoned hardwood!!

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